REFUND POLICY

At Trade Bridge, we maintain a transparent and fair refund policy to ensure the best experience for our traders. Please review the following guidelines before making any purchase:

1. Eligibility for Refund

Refunds will only be granted under the following conditions:

• App Malfunction: If the trading platform or app is not functioning properly due to technical issues on our end.
• Purchased by Mistake: If the account was bought by mistake and no trades have been placed yet.

2. Non-Refundable Cases

• Refunds are not applicable after passing any evaluation phase.
• Fees paid for re-evaluation attempts or account resets are non-refundable.

3. Refund Process

• If eligible, a refund request must be submitted within 7 days of purchase.
• Refunds will be processed within 7-10 business days and credited to the original payment method used during registration.